Home / Events / Webinar: Alternative Service Delivery - What's New? What Works? What Doesn't Work So Well?

Webinar: Alternative Service Delivery – What’s New? What Works? What Doesn’t Work So Well?

Hr Green

June 9, 2020

Northern Illinois University
Center for Governmental Studies

Webinar | 1pm - 5pm CST

Because many organizations are experiencing decreased financial flexibility due to the COVID-19 crisis, NIU and the Center for Governmental Studies would like to help by offering the remainder of the 2019-2020 Civic Leadership Academy webinars at no cost. HR Green is proud to support the academy as presenters in several of this year’s sessions.

Northern Illinois University’s Civic Leadership Academy (CLA) supports and provides training that develops civic leaders critical for communities, governments, and not-for-profits like yours. These programs offer valuable and relevant information on contemporary local government issues.

Registration is Required (CEU and CPE credits are available – $5 processing fee)
Remaining sessions run from April – June 2020
Civic Leadership Academy Registration Form>>

Alternative Service Delivery – What’s New? What Works? What Doesn’t Work So Well?

Presented by HR Green’s Governmental Services Leaders: Tim Hartnett – Vice President/Practice Leader,  Jim Halverson, AICP – Vice President & Principal, Russ Loebe, ICMA-CM – Vice President, George Wentz, PE – Vice President/Practice Leader,  Dave Zelenok, PE – Local Governmental Services Manager

Dave Zelenok

George Wentz

Russ Loebe, ICMA-CM

Jim Halverson, AICP

Tim Hartnett

Description: Simply stated, Alternative Service Delivery is providing services without your own employees doing the work. It encompasses shared services, contract services, and shared contracts. A 2017 Survey conducted by the International City Management Association (ICMA) found that 77% of local governments use intergovernmental contracting and 80% of local governments use the private sector in delivering some form of services to their citizens.

The vast majority of communities surveyed cited attempts to decrease costs as the primary reason in considering Alternative Service Delivery options. This presentation will address what’s new, what works, and what doesn’t. Through examples of real-world Alternative Service Delivery programs, the presenters will walk through the various steps in consideration of ASD including policy development, internal assessments, labor issues, finances, and quality assurance. Several examples of actual local government ASD programs will be explored.

View additional webinar dates and descriptions available through NIU’s Civic Leadership Academy>>

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